Shipping policy

Shipping Policy
At Coeur d'Artichaut, we strive to offer flexible shipping options and transparent rates for our customers. Below are our shipping policies based on the established delivery zones. The shipping zones are automatically determined based on the postal code provided by the customer when entering their delivery address.

Shipping Zones and Rates

Zone Z01

  • Shipping Rate: $0 MXN
  • Policy: Free shipping in the Polanco area.

Zone Z02

  • Shipping Rate: $0 MXN
  • Policy: Free shipping on orders over $1,500 MXN.

Zone Z03

  • Shipping Rate: $150 MXN
  • Policy: No minimum order amount for standard shipping.
  • Discount: 50% discount on shipping (reduced rate to $75 MXN) on orders over $1,750 MXN.

Zone Z04

  • Shipping Rate: $300 MXN
  • Policy: No minimum order amount for standard shipping.
  • Discount: 50% discount on shipping (reduced rate to $150 MXN) on orders over $2,500 MXN.

Zone Z05

  • Shipping Rate: $450 MXN
  • Policy: No minimum order amount for standard shipping.
  • Discount: 50% discount on shipping (reduced rate to $225 MXN) on orders over $3,500 MXN.

Zone Z06

  • Shipping Rate: $650 MXN
  • Policy: No minimum order amount for standard shipping.
  • Discount: 50% discount on shipping (reduced rate to $325 MXN) on orders over $4,500 MXN.

Additional Information

Automatic Determination of Shipping Zone: Shipping zones are automatically assigned based on the postal code entered by the customer in their delivery address. If you have any questions about your postal code's coverage, please contact us for confirmation.

Transport Availability: Immediate shipping cannot be guaranteed. Delivery times are subject to transport availability and external factors that may affect the service. If you require express shipping service, please contact us directly through any of our contact channels available on our website www.cdamx.fr.

Limited Responsibility for Third Parties: Once the order has been handed over to our transport partners (e.g., Uber Direct or other contracted courier services), Coeur d'Artichaut is not responsible for delays, damage, loss, or any other issues directly attributable to the carrier. In case of delivery issues, we will be available to help you contact the transport provider and resolve the matter as much as possible.

Changes to Rates: We reserve the right to update shipping rates and coverage zones. Any changes will be reflected in this section of our website.

If you have any further questions, please feel free to contact us so that we can help resolve any shipping-related concerns.